airAlert: the FREE air pollution alert service for Sussex

Air pollution is a serious public health issue. The Department of Health’s Committee on the Medical Effects of Air Pollutants (COMEAP) have estimated that the population burden of individuals whose poor health is exacerbated by air pollution to be equivalent to nearly 23,500 deaths in the UK per year (Defra AQ guidance for DPH – March 2017).

 At Sussex-air we understand that poor air quality is an issue for many people with a health conditions and that GP surgeries are under increasing pressure, with higher patient numbers and fewer resources.  airAlert is a free service for people with respiratory conditions, such as asthma and COPD, and heart conditions.  Alerts are issued prior to a predicted episode of poor air quality, enabling individuals take preventative measures to manage their health condition(s), thereby reducing GP visits and hospital admissions.

 The airAlert service is provided by Sussex-air, a partnership of Sussex District and Borough councils and East and West County Councils. We aim to keep the service relevant by tailoring it to service users’ needs.  Anyone can register for the service and can receive airAlerts by text, email or voicemail (to a landline).  Alternatively by downloading the free airAlert app alerts can be sent via

notifications through the app. In addition to respiratory patients, we recommend that health visitors, carers, parents and frontline staff register to receive airAlerts.

 What’s new?
airAlert has recently launched an app for use on mobile devices, enabling those with smartphones or tablets to keep up to date with air pollution in their area. You can subscribe to receive airAlerts at several different locations and can include home, work or other locations within Sussex, Surrey, Hampshire and Kent.  To download the free airAlert app visit the App store or Google Play.

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Accessible Information Standard

All organisations that provide NHS or adult social care must follow the Accessible Information Standard by law. Organisations must follow the standard in full by 31 July 2016.

The Accessible Information Standard aims to make sure that disabled people have access to information that they can understand and any communication support they might need.

The standard tells organisations how to make information accessible to patients, service users and their carers and parents. This includes making sure that people get information in different formats if they need it, such as large print, braille, easy read and via email.

The Accessible Information Standard also tells organisations how to support people’s communication needs, for example by offering support from a British Sign Language (BSL) interpreter, deafblind manual interpreter or an advocate. As part of the standard organisations that provide NHS or social care must do five things. They must:

  • Ask people if they have any information or communication needs, and find out how to meet their needs
  • Record those needs in a set way
  • Highlight a person’s file, so it is clear that they have information or communication needs, and clearly explain how these should be met
  • Share information about a person’s needs with other NHS and adult social care providers, when they have consent or permission to do so
  • Act to make sure that people get information in an accessible way and communication support if they need it.

More information on the Accessible Information Standard can be found on the NHS England website.

Please see the patient information leaflet on the link below.

https://www.england.nhs.uk/wp-content/uploads/2015/07/access-info-upd-er…

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All patients have a named GP

If you are unsure who your GP please, please contact us to find out. If you want to request a specific GP, please let us know.

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Friends of West Meads Surgery

If you are interested in becoming a member of FOWMS, please contact the surgery. The group holds regular meetings, social events and educational talks as well as fundraising for medical equipment for the Surgery. They host a Befrienders Group at the Surgery at lunchtime on the first and third Wednesday of each month 12-2. If you are recently bereaved or simply want to meet new people, please come along.

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Time to Talk

Feeling stressed, anxious or depressed? We can help… and you can start to feel better.

If you live in West Sussex, you can now refer yourself to Time to Talk rather than making an appointment with your GP.

For more information please see the Time to Talk leaflet

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Download an app to your mobile phone so that you can order prescriptions and make appointments

Click here to download

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Save A & E for Saving Lives

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Data Sharing

Click here for more information regarding your data and how to opt out of your data being shared.

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NHS Health Check

Find out more information regarding NHS Health Checks here.

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Self Referral Physio

Click here to view the Self Referral Physio Leaflet

Please Click Here to go to the Physiotherapy Self-Referral Form

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Contact Details

Tel: 01243 837980
Fax: 01243 837982

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